Technology Roadmaps
Understand your current systems and data and set a thoughtful technology evolution path supported by reasonable investment. Ricochet helps associations evaluate their current systems and data and determine the right technology evolution supported by appropriate organizational change and expense.
Our work is often informed by Ricochet Member Research and commonly includes an action plan with system options, implementation timing, and capital expense estimates. Ricochet is familiar with the leading providers of association software and we facilitate introductions that help associations get to know their staff and functionality.
System Audits
Examine your current solutions, meticulously analyzing the data they gather, their integration with other systems, and existing contract terms and fees.
We expertly pinpoint your position on our proprietary Technology Evolution Scale and identify the precise areas within your technology stack that are hindering productivity and performance. This comprehensive assessment allows us to craft a tailored strategy for optimization, ensuring your technology investments align perfectly with your business goals.
Our audits identify your weak points and typically include a Technology Roadmap with recommendations for new solutions and appropriate investments.
Data Hygiene
Unravel the sources of your poor, outdated, conflicting data and implement new methods to secure, integrate, and maintain accuracy.
Ricochet collaborates to pinpoint the flawed origins and insufficient processes that govern your contact, company, registration, membership, donation, and other data. We purge outdated and unnecessary records, connect disparate data sources, and ensure that your information remains fresh and up-to-date for the future.
With better data hygiene, you have a reliable foundation for effective communication and engagement with your members. With a solid understanding of your audience engagement, you can tailor your outreach and initiatives to resonate with their specific needs and interests
RFP Management
Sail through the complexities of procuring new technology from the right provider at a fair price with necessary service terms.
Ricochet relieves you of the burden of RFP management so you can focus on choosing the absolute best technology solution. We manage the entire RFP process, from drafting documents to supporting your proposal evaluations, ensuring alignment with your business goals. You save time and resources by allowing Ricochet to define your needs and leverage our network to source qualified vendors.
Beyond bid collection, we support your negotiations to ensure favorable contract terms. Our expertise ensures you secure the best value for your investment by navigating technical specifications, service level agreements, and pricing.
Investment Plans
Establish a clear and actionable path for your organization’s technology investments over the next five years.
Informed by a System Audit and understanding of your infrastructure weak points, Ricochet recommends solution types–and sometimes solution providers–to reinforce your technology stack.
We prioritize against your business objectives and include detailed cost projections, factoring in not only the capital expenditure for new software and hardware but also the implementation, operating, and organization impact expenses.
Our detailed roadmaps and cost projections minimize risks, optimize your technology investments, and ensure your organization remains competitive and agile in the face of constant technological change.