ISA Cleans and Unifies Its Distributed Data
Before its new AMS went live, the International Sign Association asked Ricochet to review nearly 300,000 scattered records and clean them up for migration.
What was holding ISA back?
The International Sign Association (ISA), a 2,200-member trade association, had contact and company data scattered across multiple systems, and the records did not agree with each other. The mess made daily business harder to manage. ISA was about to add a new AMS, and it worried that bad data would limit the new system's success. Ricochet was already helping ISA choose and negotiate that AMS.
What did Ricochet build?
Ricochet reviewed nearly 300,000 records with ISA and worked out which data was outdated or inaccurate. Together they made a plan to remove it, and almost 20,000 records were deleted. Ricochet then created and put in place new field standards so contact and company records matched across every system. To finish the project, Ricochet helped move the cleaned data into the new AMS.
What changed for ISA's members?
ISA members are now represented by accurate, consistent records in the new AMS. When a member's contact or company details appear in different systems, they match, because every system follows the same field standards. Outdated and inaccurate entries no longer clutter the database. That gives ISA a cleaner starting point for serving members through its new system and taking full advantage of what it offers.
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