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Platforms

Which technology platforms does Ricochet work in?

We work inside the systems associations already run, from the AMS to email, events, analytics and AI.

Choosing a platform?Let’s talk
Partnerships

Why do Ricochet’s partnerships matter to my association?

Partnerships change how fast we solve problems on your project and how current our advice is.

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    Faster fixes

    When a platform misbehaves, we escalate through partner support channels instead of the general support queue, so your project does not stall waiting on a ticket.

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    Roadmap visibility

    Partner programs and partner conferences show us new features and betas early, so we build your setup around what is coming, not what is being retired.

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    Certified staff

    Our team holds platform certifications, and Tom Felgar, our Solution Engineer, is a HubSpot Certified Trainer. You do not pay for us to learn the tool.

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    Tested integrations

    We have connected these platforms for other associations, so your project starts from setups that already work in practice.

Association management systems

Which AMS platforms does Ricochet work with?

Nearly every AMS, including heavily customized ones. Our AMS Connector keeps member data in sync with HubSpot and Mailchimp.

Marketing platforms

Which marketing platforms does Ricochet work in?

We build and run campaigns in the email, social and advertising platforms associations use most. See what the Marketing Studio Subscription creates in each one.

Email

Social

Advertising

Events and webinars

Which event and webinar platforms does Ricochet work with?

We connect registration and attendance data to your AMS and marketing platform, so you can follow up with attendees and recruit nonmembers.

Analytics

Which analytics tools does Ricochet use?

We measure and report results in the analytics and dashboard tools your staff already use, including Data Studio (formerly Looker Studio).

AI

Which AI tools does Ricochet work with?

We work in these AI tools every day to research, analyze and produce client work. We also teach them in the Association AI Accelerator and plan their use in Tech and AI Roadmaps.

Questions

What associations ask about Ricochet’s platforms

Is Ricochet a HubSpot partner?

Yes. Ricochet is a HubSpot Solutions Partner at the Platinum tier. The partnership gives our team access to HubSpot knowledge and resources, expedited support, and early looks at the product roadmap. Our staff train on HubSpot and attend its events, so associations get faster answers on their HubSpot projects.

Is Ricochet a Mailchimp partner?

Yes. Ricochet is a Mailchimp Pro Partner. That status gives our team access to Mailchimp knowledge and resources plus expedited support when a client account needs help. We implement Mailchimp for smaller associations and connect it to their AMS, so member data stays current and campaigns go out on time.

Which association management systems does Ricochet work with?

Ricochet works with Aptify, Euclid, Fonteva, GrowthZone, iMIS, MemberCentral, MemberClicks, MemberSuite, netFORUM, Nimble AMS, Novi AMS, Personify, Protech, re:Members, Rhythm, Salesforce, Wild Apricot, and YourMembership. Our AMS Connector links nearly every AMS to HubSpot or Mailchimp, so ask us if yours is not listed.

Which event and webinar platforms does Ricochet work with?

Ricochet works with Cvent, Swapcard, and eShow for conferences and Zoom for webinars. We connect registration and attendance data to your AMS and marketing platform, so you can follow up with attendees, recruit nonmember registrants, and promote your next event to the right people.

Which analytics tools does Ricochet use?

Ricochet works in Google Analytics, Data Studio (formerly Looker Studio), Tableau, and Microsoft Power BI. We usually report in the tool your association already pays for, so staff can open the dashboards without new licenses or training. When an association has no reporting tool yet, we help it pick one.

Which AI tools does Ricochet work with?

Ricochet works in Claude, ChatGPT, Gemini, and Microsoft Copilot every day. Our team uses them to research, analyze, and produce client work faster, and we teach association staff to use them in the Association AI Accelerator Certificate Course. Tech and AI Roadmaps help associations decide where AI belongs in their own operations.

Why does a technology partnership matter for my association?

A partnership gives Ricochet access to each company’s knowledge and resources, expedited support when something breaks, and early access to product roadmaps. Our staff complete platform training and attend partner conferences to keep up with new features. Your association gets a team that already knows the platform, so projects move faster.

Let’s talk about your association

Bring your toughest question. We’ll help you find the next step.

Let’s talk